Popular Articles
Change username and password for LegalVault client user
We don’t supply passwords to law firm clients for security reasons. You know your clients better than we do and we wouldn’t want to give out a password to the wrong person. Follow the below instructions to change a client's username and password: ...
.pdf files are downloading as .txt
This problem only occurs when ALL of the below are true: the .pdf file being downloaded was saved with Adobe Acrobat version 1.5 and lower (this version is from Adobe Acrobat 5) the computer being used is a Mac the browser used to download the .pdf ...
Legalvault Law Firm Support
If you are in need of any assistance or would like to submit feedback please contact our support team: Phone: (877) 269-0076 x815 Email: support@legalvault.com Submit a Ticket from Help Center *Support inquires for End User Clients
Private/Incognito Mode
When visiting any website, all data such as text, media(pictures), and cookies are loaded stored on your computer for faster viewing. Private/Incognito mode is a setting that prevents the browser from storing any date. This mode may take the page ...
Clearing Cache and Deleting Cookies
Cookies are small data files used by websites to track your internet usage. Cache are temporary data files used by browsers to quickly present websites from previously stored visits. Please Note: Cookies are essential to some websites. You’ll find ...