LegalVault Help Site and Portal


Browse by category
End User Client
Law Firm


    • Recent Articles

    • Legalvault Law Firm Support

      If you are in need of any assistance or would like to submit feedback please contact our support team: Phone: ‭(877) 269-0076 x815 Email: support@legalvault.com Submit a Ticket from Help Center *Support inquires for End User Clients

    • LegalVault End User Client Support

      If you are in need of any assistance or would like to submit feedback please contact our support team: Email: support@legalvault.com Submit a Ticket from Help Center

    • LegalVault Law Firm Portal Tour

      <br/>

    • My wallet card was stolen or went missing

      Please contact us right away to change your PIN so that your information stays secure.

    • Print Temporary Cards for a Client

      If a card is required right away and the queued card from LegalVault won't arrive on time you are able to print out a temporary wallet card on Avery Labels (#5361) with a color [printer right from your Firm's LegalVault Portal Login the LegalVault ...

    • Popular Articles

    • Change username and password for LegalVault client user

      We don’t supply passwords to law firm clients for security reasons.  You know your clients better than we do and we wouldn’t want to give out a password to the wrong person. Follow the below instructions to change a client's username and password: ...

    • .pdf files are downloading as .txt

      This problem only occurs when ALL of the below are true: the .pdf file being downloaded was saved with Adobe Acrobat version 1.5 and lower (this version is from Adobe Acrobat 5) the computer being used is a Mac the browser used to download the .pdf ...

    • Legalvault Law Firm Support

      If you are in need of any assistance or would like to submit feedback please contact our support team: Phone: ‭(877) 269-0076 x815 Email: support@legalvault.com Submit a Ticket from Help Center *Support inquires for End User Clients

    • Private/Incognito Mode

      When visiting any website, all data such as text, media(pictures), and cookies are loaded stored on your computer for faster viewing. Private/Incognito mode is a setting that prevents the browser from storing any date. This mode may take the page ...

    • Clearing Cache and Deleting Cookies

      Cookies are small data files used by websites to track your internet usage. Cache are temporary data files used by browsers to quickly present websites from previously stored visits. Please Note: Cookies are essential to some websites. You’ll find ...