Locked out of my LegalVault account
If you are locked out of your account please send an email to firstname.lastname@example.org with the subject being Locked out. In the body of the email please include your name and your member ID. A LegalVault representative will unlock your account within 24 hours.
Once your account is made accessible we suggest getting in touch with your LegalVault Law Firm and make sure you have the correct credentials to your account in order not to get locked out again.
How to give others access to your LegalVault account
Every LegalVault account can only be accessed with the assigned username and password. There can only be one login per account. Therefore if you would like to give others access to your LegalVault account you would need to share your own credentials ...
How to upload files to your LegalVault account
LegalVault allows for documents to be stored in 2 locations depending on if the documents are Advance Directives or Legal/Financial documents. If they are Advance Directives: Login to your LegalVault account here Click on the "Medical" tab and upload ...
Renew your LegalVault Subscription
Please Note: If your account is not renewed within 30 days of expiration, all of your stored data and documents will be permanently purged from the system. You may easily renew online by: visiting legalvault.com/renew Logging into your account using ...
Trouble Logging into LegalVault
Make sure you are logged out of your LegalVault account. Additionally, most web browsing problems are solved by either clearing cookies and or using incognito/private mode If you are still having trouble logging in please send us an email at ...
Does LegalVault have a logout timer?
The LegalVault client portal has a 60 minute logout timer where the account is automatically signed out when there is no activity to the account.