How to give others access to your LegalVault account
Every LegalVault account can only be accessed with the assigned username and password. There can only be one login per account. Therefore if you would like to give others access to your LegalVault account you would need to share your own credentials with them. Have in mind they would have full/same access as you.
However, you can have your firm set up your account with Post Mordem Access. This means that only when the user has passed the approved post mordem person(s), once verified with ID and death certificate, would have access to all the documents in the LegalVault account.
Locked out of my LegalVault account
If you are locked out of your account please send an email to firstname.lastname@example.org with the subject being Locked out. In the body of the email please include your name and your member ID. A LegalVault representative will unlock your account within ...
Change username and password for LegalVault client user
We don’t supply passwords to law firm clients for security reasons. You know your clients better than we do and we wouldn’t want to give out a password to the wrong person. Follow the below instructions to change a client's username and password: ...
How to upload files to your LegalVault account
LegalVault allows for documents to be stored in 2 locations depending on if the documents are Advance Directives or Legal/Financial documents. If they are Advance Directives: Login to your LegalVault account here Click on the "Medical" tab and upload ...
How can I change my LegalVault password?
As long as you know your current password you would be able to update it by logging into LegalVault account and clicking the "Manage Access to your Account" icon under the "Your Settings" tab. There will be a section called "Update Username and ...
Can you share documents with my law firm through LegalVault?
Yes! LegalVault is a secure storage system that will accept most file types. Here you will find instruction on How to upload files to your LegalVault account. Your law firm will be able to login to LegalVault on their end and access your uploaded ...